SHIPPING INFORMATION

Thank you for choosing cheapguitarstores.com to purchase your guitars and music equipment. Below is our shipping policy, we hope to help you understand the process of order processing, shipping and delivery with clear information.

Shipping Costs
● Domestic Shipping: We provide free standard shipping for all domestic orders over $50. For orders under $50, a $5 shipping fee will be charged.
● International Shipping: International shipping costs are based on the destination and package weight, and the specific costs will be calculated and displayed at checkout.

Shipping Time
● Processing Time: All orders usually take 1-2 business days to process after they are received.
● Domestic Shipping: Standard shipping time is 3-5 business days. Express delivery service (additional fees apply) can be delivered within 1-2 business days.
● International Shipping: Usually takes 7-21 business days, and the specific time varies depending on the destination.

Shipping Methods and Tracking
● We provide shipping services through several well-known couriers, including UPS, FedEx and USPS.
●After shipment, you will receive a notification via email with a tracking number that will allow you to track your order on the courier’s website.

Special Circumstances
●Oversized or Overweight Items: Certain oversized or overweight items may require special handling, which may affect shipping costs and times.
●Remote Areas: Shipments to remote areas may incur additional shipping charges and extended delivery times.

Lost or Damaged
●If your order is lost or damaged in transit, we will resend the item free of charge or provide a full refund. Please contact us within 48 hours of receipt to report any issues.

Contact Information
If you have any questions about our shipping policies, or need help tracking your order, please contact our customer service team at:
●Email: support@cheapguitarstores.com
●Phone: +1 760-869-6853
We are committed to ensuring that your order is delivered quickly and safely, and want you to have a pleasant and worry-free shopping experience at cheapguitarstores.com.